The Support consists of 2 different support aspects: Proactive support where we provide installation support, upgrades, security checks etc (See tables below) and specific requests for which you file a ticket on our support platform. As long as you have time for that month (miniutes as per package) remaining we provide the proactive support for as long as your contract is valid.
With all our GBill Support Packages and Support Contracts we provide and install the award winning Joomla! Open Source Creative and Artistic Recognition Awards (J.O.S.C.A.R.S.) Security & Backup suite of Akeebabackup and setup the automated backup to your Amazon S3-account (which is free up to 5GB the first year). We also install the Admin Tools Pro Suite including the WAF-firewall .
Value US$ 70/year!
We provide the tools and the setup for your personalized automated backups to the Cloud at Amazon S3 (you own the account) with the powerful Akeebabackup Pro application provided by through the cooperation between Akeebabackup and GWS-Global Web Services
Admin Tools Pro
We install Akeeba's Admin Tools Pro with the WAF-Firewall and the Admin Login Protection to protect you even beyond our high-end pro-active server(s) security suite. See the Akeeba AT-site for all powerful details
+1 Upgrades of Joomla and extensions that are actually (mini) migrations (to be designated as such by the GWS-Team and/or extension developers are excluded from the service. For this you will need to request a quote as an additional service.
Note: we always need access to your site as described here
When considering a developer for your Joomla Website, don`t make a decision without speaking to GWS-Desk.com, they are 1st class and 100% trustworthy.-David Ashley - LESCLTD
Sign up BEFORE END OF THIS MONTH for any Joomla!-Hosting Package and receive
For Single- and Multi site support tickets (no contracts) visit our GWS-Desk.com Professional Joomla Support and Services